Services
Post-Go-Live Support & Maintenance

Post-Go-Live Support & Maintenance

Continuous Excellence

Post-Go-Live Support & Maintenance

A successful Odoo implementation doesn't end at deployment, it begins there. At Codex, our Post-Go-Live Support and Maintenance services ensure your system continues to operate smoothly, efficiently, and in alignment with evolving business needs.

We provide dedicated functional and technical support to help your team adopt Odoo confidently, resolve issues quickly, improve workflows, and continuously optimize the system for long-term value.

Our Support & Maintenance Approach

01

Stabilization & Issue Resolution

02

User Assistance & Operational Support

03

Performance Monitoring & System Health Checks

04

Enhancements & Fine-Tuning

05

Upgrade & Patch Management

06

Ongoing Functional & Technical Consulting

01

Stabilization & Issue Resolution

Immediately after go-live, we focus on stabilizing the system by resolving errors, addressing user concerns, and ensuring all processes run as expected in real operational conditions.

02

User Assistance & Operational Support

We continue guiding your team through real-time tasks and new workflows. From functional questions to clarification requests. We ensure your users feel supported, confident and independent.

03

Performance Monitoring & System Health Checks

To keep the system running at peak efficiency, we monitor:

  • Server performance
  • Module behavior
  • Database growth
  • API calls & integrations
  • Automation and scheduled operations

This helps prevent downtime and maintain operational continuity.

04

Enhancements & Fine-Tuning

As users begin working on the system, new ideas, feature requests and workflow optimizations naturally appear. We evaluate these requirements and implement enhancements aligned with operational needs and Odoo best practices.

05

Upgrade & Patch Management

We ensure your system stays secure, updated and compatible with new enhancements. From version upgrades to security patches, module synchronization and compatibility checks, we manage every detail.

06

Ongoing Functional & Technical Consulting

As your business evolves, so should your ERP. We provide advisory support to help you adopt new modules, improve processes, and expand the system to support future growth.

Why Partner With Codex for Post-Go-Live Support?

A structured support framework ensures business continuity

Dedicated Odoo experts available for functional and technical guidance

Flexible support plans to match your business size, pace, and growth stage

Proactive monitoring, continuous optimization and long-term improvement approach

Your Odoo system should grow with your business and we make sure it does.

Ready to ensure continuous system performance and smooth operations?

Speak to our support specialists today.